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Appleby Manor Temporary Closed Until Government Guidelines are Lifted

 

17th March 2020

In light of the latest government announcements regarding corona virus, the decision has been taken to close Appleby Manor Hotel & Garden Spa from 17th March until government guidelines are lifted.
The safety and wellbeing of our guests and staff is our absolute priority and we feel that this decision supports government recommendations.
If you are due to visit during the above closure period, we unfortunately have no option but to cancel your break. We are in the process of sending all guests impacted by this situation an email, text message, or are calling them direct.

What are we proposing?

We would still love to see you all at Appleby Manor and hope that you will be able to select a new date in the future.

Your non refundable deposit will not be lost and our reservations team are more than happy to rebook a new date up to December 2020.

Please email our reservations department This email address is being protected from spambots. You need JavaScript enabled to view it.

What you need to do

For us to process this as quickly and efficiently as possible, could we ask that you make us aware of your preferred rebooking dates as soon as is practicable.

When will you hear from us?

We’ll make contact as soon as we can, this may take us a number of days due to the volume of guests impacted by this situation.

This isn’t our usual service response time and we’ll come back to you sooner if we can.
 

How we will prioritise who to contact first?

We’ll deal with guests due to visit on Friday 20th March 2020 first and move forward though arrival dates.

Contacting us

We expect our reservations team to be inundated with calls and we would ask that you wait for us to contact you, rather than calling us directly. Whilst we are closed we will have an answer machine which will be checked regularly or email us at the above address.
If you are on a break in the future and currently not impacted by the closure dates, please do not call reservations to allow us to deal with guests with imminent breaks. We are planning to be open 17th April 2020 to welcome our guests.  However, please keep a close eye on our website for updates.
We recognise that this will be disappointing news and we would like to thank you for your patience and understanding in these exceptional circumstances.

Stay Safe & Well

AA 4Star Country House Hotel2 AA Rosette Dining AwardEngland GoldCT WinnerHall of FameCumbria In Business Awards Winner 2017

@HighwaysNEAST Thank you for that, we’re keeping our guests updated. Is it the same situation today?
@HighwaysNEAST is the planned road closure for the A66 in place Sunday 23rd
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Contact Us

Address:
Appleby Manor Country House Hotel. Roman Road. Appleby-in-Westmorland, Cumbria, CA16 6JB

Phone:
017683 51571

Email:
reception@applebymanor.co.uk